Here I worked with the branch manager and two district coordinators to help me build an accurate picture of what additional training needs their volunteer programme required for which to run the training.
My research covered a few strands;
- Understanding Home Start charity, their work and impact
- Clarity on role of the volunteers
- Profiling the families which Home Start charity support
The data helped inform the training design and delivery.
“Informative, interesting and motivational. Thoroughly researched and tailored to meet our needs. Fantastic communication throughout and our home-visiting volunteers found the session extremely worthwhile. We will be very pleased to use Abbi’s services again, thank you” Angela Lovegrove & Jenny Kempson, Home-Start Stroud District Coordinators.